Andon-SSP | Shop Support Platform

Visual Production Management

Andon-SSP from Outsiders Solutions is a modern, real-time manufacturing performance and escalation platform. It unifies devices, operators, supervisors, and management into a single live operational layer—driving faster response, higher throughput, safer operations, and continuous improvement. Designed for multi-site, multi-language, mixed-technology environments, Andon-SSP transforms raw shop-floor signals into actionable clarity.

Hardware

Range: Up to 1000 feet. Very reliable in workshops compared to WiFi. No limit of remotes. No limit of receivers. Technology proven for over 15 years.

Core Value Pillars

Instant Visibility

Live status of cells, devices, and production states at a glance

Proactive Escalation

Intelligent alerting prevents minor slowdowns from becoming stoppages

Operational Discipline

Structured actions guide teams through consistent resolution steps

Connected Workforce

Every role aligned—operators empowered, leadership informed

Global Scalability

Built for multilingual, multi-facility, always-on environments

Key Business Outcomes

Reduced downtime and response latency
Higher first-pass yield and throughput stability
Standardized escalation and corrective action cycles
Stronger accountability with full event traceability
Improved operator engagement and retention
Faster onboarding and cross-site replication of best practices

Core Capabilities

Comprehensive features designed for modern manufacturing environments

Real-Time Production Board

Live, auto-refreshing view of every manufacturing cell and workstation status

Cell & Device Management

Structured organization of physical and logical production environments with linked devices and remotes

Actionable Events (Cell Actions)

Guided multi-step resolution flows (2-step or 3-step modes) to standardize reactions to issues

Smart Remotes & Input Devices

Physical and virtual triggers enabling immediate event signaling from the floor

Escalation & Notifications

Tiered email/SMS alerts with configurable groups, urgency levels, and escalation sequencing

Viewer Mode

Purpose-built full-screen display for control rooms, team areas, and visual management boards

Multi-Language Experience

Complete multilingual interface for global teams with consistent terminology across regions

Role-Based User Management

Granular permissioning ensuring the right visibility, control, and accountability

Operational Logging

Comprehensive, export-ready historical records of events, actions, alerts, and outcomes

Sound & Alert Grouping

Contextual audio and grouped notification logic to prioritize critical interventions

System Health & Diagnostics

Continuous monitoring of system behavior and device connectivity for proactive stability

Integration Readiness

Designed to connect with ERP, MES, analytics, and automation ecosystems for unified data flow

Common Use Cases

  • Live production cell monitoring
  • Escalation of quality or safety concerns
  • Machine or station interruption tracking
  • Standardized shift handover visibility
  • Device-triggered intervention workflows
  • Multi-site performance comparisons

Key Differentiators

  • Real-time immediacy, not delayed batch reporting
  • Structured escalation plus guided resolution—not just passive dashboards
  • Deep multilingual readiness built in, not bolted on
  • Designed equally for operators, supervisors, engineering, and leadership
  • Extensible integration posture for enterprise continuity

Command the Moment

Andon-SSP delivers live manufacturing clarity, structured escalation, and action discipline—so your teams solve faster, waste less, and scale best practices globally