One tap on the floor. The right people know.

Andon-SSP lets operators call for help from an RF remote, a phone or a tablet. The call lights up the board above the cell, reaches the supervisor's tablet, and lands in your downtime reports.

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Station A05 raises a material call from a phone. It appears on the Assembly cell board, is acknowledged, then resolved, and the column total goes up.

On the floor at

A call, start to finish

Every call goes through the same three steps. Each one is timed, so you know how long help took to arrive and how long the fix took.

Raise
The operator taps the call type and picks a reason. The board above the cell lights up right away.
Acknowledge
The responder sees the call, its reason and a running timer on the board or tablet, and taps to say they're on it.
Resolve
Once the problem is fixed, a last tap closes the call. Response and intervention times go straight into your reports.

Phone to supervisor tablet, in real time.

Call from a remote, a phone or a tablet

Andon-SSP RF remote in a yellow-green rubber bumper, with five call buttons: Stop, Team Lead, Material, Engineering and Maintenance

Industrial RF remote

RF keeps working on a shop floor where Wi-Fi drops out. There's no limit on remotes or receivers, and the technology has been running in plants for more than 15 years.

Phone remote showing four large call buttons: Maintenance, Quality, Material and Supervisor

Phone remote asking for a Quality reason, with First-piece inspection selected and a note added

Any phone or tablet

No hardware needed to start. Choose the line, cell and station, and the device becomes a remote. Reasons and a short note are one tap away.

The board above the cell

Station codes in the colour of the call, readable from across the floor. A flame marks a chronic issue, shift totals sit along the bottom, and a scrolling line carries the day's message.

Andon board for the Assembly cell with live calls in five coloured columns: stop, team lead, material, engineering and maintenance

Floor Status screen showing six cells, five of them with active calls

Every cell at a glance

Floor Status shows each cell's live calls, phase and elapsed time across the whole plant.

Floor Manager tablet showing four active calls on Robotic Welding with their reasons and timers

Supervisors see it on the move

Floor Manager lists active calls with their reason and a running timer on any tablet.

Know where your downtime comes from

By shift, by workstation, by reason. No spreadsheets.

All-in-one dashboard: 244 calls, 52 second average response, Robotic Welding Station A as the most-called workstation

Total calls, downtime, average response time and the most-called workstation for any period.

Ask your floor a question

Smart Insights answers in plain language, using your own call history. Ask what needs attention first and get the workstations, the reasons and the numbers behind them.

Questions people ask

Which workstations need attention first?
Which reasons cause the most downtime?
When do calls peak, by hour and by shift?

Smart Insights screen with suggested questions and the most frequent call reasons

Made for Quebec manufacturers

A subscription, not a big upfront cost: Pay monthly instead of a large upfront investment. Start with one line and add plants as you grow.; See how fast it pays for itself
Running in hours or days: No months-long project. Your cells, stations and call types are configured with you, then you're live.
English and French: Every screen works in both languages, so each person on the floor uses the one they prefer.
Based in Sherbrooke: You deal directly with the people who build and support Andon-SSP.

Works with what you already use

Email and SMS escalation
Microsoft Teams notifications
REST API for ERP and MES
Excel export

See it on your floor

Book a live demo with your own lines and call types, or run your numbers in the ROI calculator first.